This web service is provided to you by SOLARvent Biomasse-Heizsysteme GmbH, Braunschweiger Str. 10, 37581 Bad Gandersheim.
Using our services
You are obliged to comply with the directives that apply to our services. Do not abuse our web service. We may at any time suspend or alter you usage, if you violate our terms of service.
By using our web services , you will not be granted any copyright or intellectual property rights to our system or its data displayed. Under our Terms and Conditions you have no right to use our trademark or logos used in our web service.
In our web service may appear any third party content which does not originate from SOLARvent. These contents are the responsibility of those who make these available.
In context with your use of our web services , we can also send emails to your utilization ratio and to your use of our services to you.
For our web service, you need a personal user account. You can create your account even after receiving an invitation email. A user account can be created for you by us and assigned to you.
To protect your my.iqtouch.de user account, you will treat your login as strictly confidential. You are responsible for all activities in and on your user account. Do not use the access data from your user account for other vendors. If you abuse your login or your account, please immediately inform our customer service, so that we can protect your account.
Your data and it´s contents
You will of course remain as the author of your set in our web service data all rights. By entering your copyrighted content to our web service, you give us the necessary free, non-exclusive and unlimited rights to use such content for the purpose of the provision of web services to the extent necessary for that purpose.
So that we can provide you with the web service, the content must be stored and hosted on our servers. That we hereby grant right of use includes the right to reproduce the contents technically. You also grant us the right of making available your content exclusively for the event that you intend because of the nature of the relevant service a publicly available or you have expressly determines a public disclosure. (e.g. using the function Partner Releases)
About software in our webservice
Changes and Termination
We improve and optimize our web services continuously. These is the aim of development, so needed that we can add, for example, functions or features and then remove individual features and introduce new restrictions. For this reason, you are free to discontinue use at any time.
Warranty and Disclaimer
We provide our web service in a timely manner available to our clients. Not expressly stated in these terms and conditions,we do not give specific assurances regarding our web service or undertake any guarantee in this regard. We make no representations with respect to the content of specific functions or their reliability or availability. Our web service is always provided in its most up to dated form.
In the case of gross negligence and wilful misconduct both parties shall be liable in accordance with statutory provisions.With slightly negligent property or pecuniary damage, liability is limited to cases of breach of a contractual obligation, but the amount is limited to the foreseeable conclusion of the contract and contract damages. Material contractual obligations are those whose fulfilment makes the proper execution of a contract and on compliance, under which the parties may rely. Liability under the product liability law remains unaffected. Furthermore, the liability is excluded.
Contact information can be found in our Imprint.
Date: 27. February 2015
The SOLARvent Biomasse-Heizsysteme GmbH, treats your supplied personal data as confidential. The following Privacy Statement provides an overview of what is happening on our web service with your data and how it operates.
Subject to the Privacy Statement
This Statement of Privacy applies to the data provided to us as known and will let you know how we treat your data through the use of our web services "my.iqtouch.de". We assure you that no data exchange takes place with third parties.
Disclosure of your information
All the information we have received from you will not be disclosed to any third parties.
Your personal information
Our own web service my.iqtouch.de as a requirement to use the customer support system, it is required that you create a user account. This account includes personal information such as your full name, address, telephone number and your email address. We store this data in our database, so you can log in later. Furthermore, we also store data in our log files that we receive from your Internet browser during your visit. These include, for example, Date and time of your arrival and / exit, which browser was used and the IP address of the user who used the system.
Cookies are small files that are stored on your device. These are common in the World Wide Web and are also used by most websites. These cookies are not viruses, and your device will not be attacked or spied on. These cookies are necessary for technical reasons. Without these cookies for example, the web service will not function properly.
Edit and delete your data
You can always change your personal information. If you want even to eventually completely delete your data, so we ask you for you to e-mail email@example.com - we will immediately delete all personal data from our system.
We will not give your data to third parties. To ensure data security, your user account at my.iqtouch.de is password protected. You need to log in your user name, password and post code. As a result, your access is secured in triplicate. All data between your device and our web service or our customer support system is transferred via a 2048-bit encrypted SSL connection. If you want to grant access to a third parties on the system, these people have access to your personal data stored and to the displayed plant data (e.g. messages, statistics). Furthermore, it is possible for all to remotely control your heating system. The customer service of the company SOLARvent has access to your system or data. If you do not wish to do so, please disable the web service function on your boiler control. In this case, the Internet connection to our my.iqtouch.de – web service becomes broken and it cannot be remotely accessed as a maintenance customer support.
Changes to this Privacy Statement
SOLARvent Biomasse-Heizsysteme GmbH
Braunschweiger Str. 10, 37581 Bad Gandersheim
District Court of Braunschweig: 201854
Managing Director: Dominic Umscheid
VAT ID number: DE813588306
Notice of liability:
Despite careful control we assume no liability for the contents of external links. For the content of linked pages are solely Operators. For more information about privacy, please check our "Privacy Statement" you´ll find at the main page.